Delivery & Pickup Policy
Express Delivery
1) Available Products
Products in all categories, including Snacks, Food Essentials, Beauty & Household, Fresh & Frozen, Kitchen and Bakery are available in this service.
2) Delivery Areas
We offer express delivery service in selected areas. Please see if your zip code is covered at Following Delivery table.
3) Delivery Time
We offer limited time slots per day on a first-come, first served basis. You can get your groceries delivered as early as the next day. Order cut-off for next day delivery will be 6pm.
4) Mail order Shipping Charge
$7.99 within 20 lbs. $0.5 will be charged per additional pound.
Note:
- Wemaycall you or text you prior to our delivery and please make sure you pick up the call.
- For food safety reasons, someone must be present to receive the order. We do not redeliver your order after a failed first attempt and your order will be canceled. A restocking charge of 20% of your total order will apply.
- To avoid missed delivery, please make sure the address provided is correct.
- Due to COVID-19 concerns, you may be required to pick up your delivery in the lobby.
- Delivery may be delayed due to unforeseen reasons.
Mail to Home
Currently, we use Post Office Priority/expedited service as an authorized third-party fulfillment and delivery provider for all mail to home orders.
Orders can be delivered straight to your home
1) Available Products
Products in Snacks, Food Essentials and Beauty & Household categories are available in this service. Please note that products under “Fresh & Frozen” category cannot be delivered by the Post Office as these products require temperature-controlled delivery.
2) Delivery Areas
We deliver to the most of the Queens, Brooklyn, Long Island area as the following table:
Free Shipping for order over $120 |
Free Shipping for order over $120 |
|
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Under $120 will charge Delivery Fee |
Under $120 will charge Delivery Fee |
|
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$5.99 |
$8.99 |
$8.99 |
|
$10.99 |
|
|
11001 |
11003 |
11005 |
11201 |
11701 |
11002 |
11386 |
11004 |
11010 |
11004 |
11202 |
11702 |
11010 |
11405 |
11005 |
11351 |
11101 |
11203 |
11703 |
11022 |
11411 |
11020 |
11352 |
11102 |
11204 |
11704 |
11024 |
11412 |
11021 |
11354 |
11103 |
11205 |
11706 |
11025 |
11413 |
11023 |
11355 |
11104 |
11206 |
11707 |
11027 |
11414 |
11042 |
11356 |
11105 |
11207 |
11716 |
11030 |
11415 |
11360 |
11357 |
11106 |
11208 |
11717 |
11043 |
11416 |
11361 |
11358 |
11109 |
11209 |
11718 |
11044 |
11417 |
11362 |
11359 |
11120 |
11210 |
11720 |
11050 |
11418 |
11363 |
11411 |
11365 |
11211 |
11721 |
11051 |
11419 |
11364 |
11412 |
11367 |
11212 |
11722 |
11052 |
11420 |
11366 |
11432 |
11368 |
11213 |
11724 |
11053 |
11421 |
11426 |
11433 |
11369 |
11214 |
11725 |
11054 |
11422 |
11427 |
11451 |
11370 |
11215 |
11726 |
11055 |
11423 |
11428 |
11507 |
11371 |
11216 |
11729 |
11096 |
11424 |
|
11547 |
11372 |
11217 |
11730 |
11099 |
11425 |
|
11576 |
11373 |
11218 |
11731 |
11501 |
11426 |
|
11577 |
11374 |
11219 |
11733 |
11514 |
11427 |
|
11579 |
11375 |
11220 |
11739 |
11518 |
11428 |
|
11596 |
11377 |
11221 |
11740 |
11520 |
11429 |
|
11024 |
11378 |
11222 |
11741 |
11530 |
11430 |
|
11030 |
11379 |
11223 |
11743 |
11531 |
11431 |
|
11040 |
11380 |
11224 |
11745 |
11535 |
11434 |
|
11041 |
11381 |
11225 |
11746 |
11536 |
11435 |
|
11042 |
11385 |
11226 |
11747 |
11542 |
11436 |
|
|
11386 |
11228 |
11749 |
11545 |
11439 |
|
|
11405 |
11229 |
11750 |
11548 |
11499 |
|
|
11411 |
11230 |
11751 |
11549 |
11690 |
|
|
|
11228 |
11749 |
11545 |
11709 |
|
|
|
11229 |
11750 |
11548 |
11710 |
|
|
|
11230 |
11751 |
11549 |
11714 |
|
|
|
11231 |
11752 |
11550 |
11732 |
|
|
|
11232 |
11754 |
11551 |
11735 |
|
|
|
11233 |
11755 |
11552 |
11736 |
|
|
|
11234 |
11757 |
11553 |
11737 |
|
|
|
11235 |
11760 |
11554 |
11753 |
|
|
|
11236 |
11767 |
11555 |
11756 |
|
|
|
11237 |
11768 |
11556 |
11758 |
|
|
|
11238 |
11769 |
11557 |
11762 |
|
|
|
11239 |
11775 |
11560 |
11765 |
|
|
|
11241 |
11778 |
11563 |
11771 |
|
|
|
11242 |
11779 |
11564 |
11773 |
|
|
|
11243 |
11780 |
11565 |
11774 |
|
|
|
11245 |
11787 |
11566 |
11783 |
|
|
|
11247 |
11788 |
11568 |
11791 |
|
|
|
11249 |
11790 |
11570 |
11793 |
|
|
|
11251 |
11794 |
11571 |
11797 |
|
|
|
11252 |
11795 |
11575 |
11801 |
|
|
|
11256 |
11798 |
11580 |
11802 |
|
|
|
11722 |
11805 |
11581 |
11803 |
|
|
|
11742 |
11760 |
11582 |
11804 |
|
|
|
11749 |
11702 |
11583 |
11815 |
|
|
|
11788 |
11703 |
11588 |
11819 |
|
|
|
11594 |
11704 |
11590 |
11853 |
|
|
|
11595 |
11707 |
11592 |
11855 |
|
|
|
11597 |
11708 |
11593 |
11599 |
|
|
|
11695 |
|
|
|
5) For All Our Customers: In-Store Pickup Using Our Online Store.
In-store Pickup & Product Availability
We will make every effort to fulfill all orders. As we are filling orders from our store shelves, we may face availability issues. There will also be quantity limits applied to items in high demand. Refunds will be issued for unavailable items. Your patience is appreciated.
Pickup operating hours are 12:30 AM to 6:00 PM daily. Our goal is to fulfill orders within 3 hours of receipt. Orders received after 4:00 PM may not be available until the next day. An email will be sent to you once your order is ready for pickup.